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Support

Effective 20 October 2026

Email support@supportechinc.com from the address on your Tallyvora account. We usually reply within two business days. Please don’t send passwords, verification codes or full card numbers.

Reminders aren’t arriving

  • Open Settings › Notifications › Reminder health. It checks notification permission, whether this phone is registered, and recent deliveries, with a button to fix each problem.
  • Check Focus / Do Not Disturb and battery-saver settings on your phone.
  • Everything due always shows inside the app on Home and in Bills & Reminders, even if a push notification is missed.

Tallyvora Plus

  • Bought Plus but don’t see it? Settings › Plan › Restore purchases, signed in to the same Tallyvora account and the same Apple ID or Google account you paid with.
  • To cancel or change your plan, use Manage subscription in the app, or your App Store / Google Play account settings.
  • Refunds are handled by Apple or Google.

Signing in

  • Forgot your password? Use “Forgot password?” on the sign-in screen to get a 6-digit code by email.
  • Signed up with Google or Apple? Use the same button again. You can add a password in Settings › Security.
  • Lost your authenticator app? Use one of the recovery codes you saved when you turned on two-step verification.

Your data

  • Export everything: Settings › Data › Export everything.
  • Delete your account: Settings › Data › Delete my account. See account deletion for details.
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